4.7★ · since January 2022
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CityLine Air Conditioning ReviewsServing Richardson, Plano, McKinney and the wider Dallas-Fort Worth Metroplex
Read what homeowners across Dallas-Fort Worth have said since January 2022, then check every word at the source.
- BBB Accredited, A Rating
- Amana Dealer
- Texas license TACLB00033708E
- 737+Google reviews since January 2022
- 4.7★Average rating
- 5Public profiles
- Oct 2026Most recent review
- 4.7from 700+ Google reviews
- Texas license TACLB00033708E
- BBB accredited
- Amana dealer
- NATE-certified technicians on our team
Every Site Where Homeowners Have Reviewed Us
These public review listings include CityLine Air Conditioning profiles. The Angi and HomeAdvisor Plano listings display the same review set, so their counts should not be added together.
Better Business Bureau
2.3★ · A rated and accredited
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Angi, Plano
4.0★ · 16 reviews all-time, including older reviews
View profileAngi, Richardson
4.0★ · also shown on HomeAdvisor
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HomeAdvisor, Plano
4.0★ · mirrors the 16 Angi Plano reviews; not unique reviews
View profileWhat Customers Mention in Their Reviews
We read all 351 written reviews posted since January 2022 and counted the topics below. Every number is a real count, and every quote is copied word for word, never reworded.
117 reviews
They Name Alberto
117 name Alberto, more than any other technician, and all but one give four or five stars.
Alberto came out and diagnosed the problem right away. Super nice and knowledgeable.
Tasha James, Google · Oct 2026 · Read the review
60 reviews
They Explained It First
60 mention a technician walking them through the problem and the options before any work started. 57 give four or five stars.
Showed me what was wrong and explained everything in great detail!
Joshua Davila, Google · Aug 2026 · Read the review
65 reviews
On Time, and Quick About It
17 say the technician arrived on time. Another 48 call the visit quick, fast, or prompt.
Alberto arrived early, was very quick in his assessment of the issue and fixed it, all within 10 minutes. I highly recommend Cityline Air conditioning!
Andy Siri, Google · Jul 2026 · Read the review
57 reviews
A New System Came Up
57 mention an installation or replacement. 34 are four- or five-star, and the rest raise concerns you'll find in the last card.
Excellent service. Alberto is very knowledgeable. Diagnosed issue quickly and provided multiple options to get our HVAC system replaced same day.
Nate Kirkpatrick, Google · Jul 2026 · Read the review
19 reviews
Seasonal Tune-Ups
19 mention maintenance or a tune-up, and 17 of them are five-star.
Technician arrived a little before the scheduled window, which was fine. Santino explained unit maintenance, which was very helpful. No complaints.
L Garner, Google · Apr 2026 · Read the review
40 reviews
The Ones That Fell Short
40 rate us below four stars, and we'd rather show them than hide them. Of the 37 with comments, 24 mention a replacement, a new system or an installation.
Technician got a 1 star from me, their office gets a 5 star so net 3 stars:
Peter Lee, Google · edited 2025 · Read the review
The 14 DFW Communities We Serve
Google doesn't show where reviewers live, so we can't count reviews by town. These are the communities we serve.
Our Service Area
Not sure we cover your address? Check with us at (972) 776-4455 before you book.
What Homeowners Ask About Our Reviews
737+ on Google since January 2022, averaging 4.7 stars, with the newest posted October 9, 2026. Every profile is linked above.
Google, the Better Business Bureau, Angi and HomeAdvisor. Each card above links straight to the profile.
Customers post them directly on each site, and we can't edit a word. Every card above links to the source, so you can read them there.
Tell us what happened at (972) 776-4455. We'll look into it with you, and your written guarantee terms spell out any refund.
Yes, please. Post it on our Google profile or any site above, and tell it like it was, good or bad.
Book the Visit Your Neighbors Wrote About
(972) 776-4455Office hours 8 AM to 6 PM, with phones answered around the clock.