Based in Richardson, working in homes throughout Dallas–Fort Worth.
Express Interest
Working somewhere now and looking quietly? Use this one.
If you've worked in HVAC, you've met homeowners who are on the defensive before you even arrive. They expect to be overcharged, or talked into a new system they don't need. CityLine Air Conditioning sets up every visit to answer that with facts. You show the homeowner the failed part and explain what it does. You give a price for the repair and a price for a new system. Then the decision is theirs. Here, a good technician sells by explaining, not by pushing.
CityLine Air Conditioning by the numbers
From more than 700 Google reviews of visits our team has run.
Cities on our service map, all served from our Richardson office.
People on the answering service that takes calls after hours.
NATE-certified technicians already on the HVAC team you'd be joining.
These are the three roles on our team. Send us your details for the one that fits, or tell us about another role you have in mind.
Repair and tune-up calls on air conditioners, heat pumps, gas furnaces and ductless mini-splits across our service area. You diagnose the fault, walk the homeowner through it and present the options from your iPad.
Send your details for this role »Replacements and new Amana and Daikin systems, installed by our crews. We handle the permit and the city inspection on every install. If the equipment is in stock, a system can go in the day it's approved.
Send your details for this role »You're the first voice a homeowner hears. You ask the intake questions, book the visit and dispatch the technician. Each October, you phone every member of the Healthy Air Conditioner Club to book a tune-up.
Send your details for this role »Don't see your role? Tell us what you do in the form below.
Ed Hafez trains our technicians and office team himself. He calls the customer's whole experience the journey, and each step of it is taught. That covers the arrival, the thermostat-first check, the talk at the kitchen table and the review at the end.
Some homeowners want the owner's view before they replace a system. When that happens, Ed takes the call. Our office team handles the booking, the arrival texts and the install scheduling. Your time goes on the system in front of you.
Your iPad holds the estimate before you reach the door. It shows four packages, Essential, Silver, Gold and Platinum, each with pictures. ServiceTitan Field Pro runs your jobs, with built-in AI help for troubleshooting. The homeowner signs by email, and our office calls back to book the install.
When you're dispatched, the homeowner gets your photo and bio by text and email. A link lets them follow your van. You pull up in a branded van, in full uniform with a name tag. The door opens to someone who was expecting you.
Summer keeps our cooling calls busy. In November and December, our club members book their tune-ups. Heating calls peak between mid-January and early March. Duct cleaning, duct sealing and indoor air quality work carry on all year.
After hours, a live answering service picks up. The caller gets troubleshooting help over the phone. When the problem needs hands on the system, the visit is booked for the next morning. Night visits are kept for medical emergencies, and those are rare.
| At CityLine Air Conditioning | What many technicians are used to | |
|---|---|---|
| Before you arrive | Your photo and bio reach the homeowner first. | Knocking as a stranger nobody expected. |
| The estimate | Four packages ready on the iPad, with pictures. | Pricing the job out on the spot. |
| Hard conversations | Ed steps in when a homeowner wants the owner. | Handling every objection alone. |
| Training | Taught by the owner, office and field alike. | Picking it up from whoever you ride with. |
| After hours | Phone troubleshooting first, a visit the next morning. | Late-night callouts on a rotation. |
Technicians work with:
I couldn't run a business I didn't understand. So before I ran an HVAC company, I spent months learning the trade. There are more than 500 HVAC companies around Dallas–Fort Worth, selling the same equipment. What sets one apart is the whole experience, from the first phone call to the moment we leave the house. Things go wrong here and there, but that whole experience is what homeowners remember. If you're honest and professional, and you want to learn this work properly, I'd like to meet you.
Express Interest
Working somewhere now and looking quietly? Use this one.
Already looking, or just curious about how we work? Start with whichever option suits you.
Six short fields and about a minute. Enough for us to know who you are and how to reach you.
The complete employment application, if you'd rather have everything on file.
A private call with us before you put anything in writing.
Ready for the full application? Open the full application » · Rather talk first? Schedule a confidential conversation »
You don't need a résumé to start the conversation.
Our technicians drive out from Richardson to homes in McKinney, Plano, Bedford, Euless, Hurst and nearby cities.
Repairs cover whatever the homeowner owns, including Carrier, Trane, Lennox and Goodman. The new systems we install are Amana and Daikin.
If the part isn't on the van, we come back the next day to finish. Until then, a portable AC unit or two can cool part of the home overnight.
Yes. We work with Foundation Finance and Service Finance, and lease-to-own is available too. Approval rests with the lender, and the decision typically takes about 30 minutes.
Every technician's badge carries a QR code that links to our Google review page. After the job, the homeowner scans it and reviews the visit on the spot.
